Thank you for shopping at JUMO KAKA TRADING LIMITED If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within [number of days] days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
## 1. The product was purchased in the last 7 days
## 2. The product is in its original packaging
## 3. The product isn't used or damaged
## 4. You have the receipt or proof of purchase
## 5. You obtained a Return Merchandise Authorization (RMA) from us
Products that do not meet these criteria will not be considered for return.
## How to Return Your Product:
1. Contact us by email at sevice@jumokaka.com to obtain a Return Merchandise Authorization (RMA) number.
2. Send the product with its original packing and the receipt or proof of purchase and the RMA number, to:
UNIT B, 11/F YAM TZE COMM
BLDG 23 THOMSON RD WAN CHAI
HONG KONG
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from JUMO KAKA TRADING LIMITED
## Damaged Items
If you received a damaged product, please notify us immediately for assistance.
## Sale Items
Unfortunately, sale items cannot be refunded. Only regular priced items can be refunded.
## Exchanges
[Specify policies for product exchanges, if applicable.]
## Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email:service@jumokaka.com